Terms of Service

GO BAHAMAS is a booking and dispatch network that connects passengers and shippers with independently licensed Bahamian taxi, livery, community ride, boat, air charter and tour operators. We coordinate the booking, the fare and the record; the transport itself is performed by the licensed operator or driver.

You must be 18 or older, give accurate information and keep your login secure. You are responsible for activity on your account. We may suspend accounts used for fraud, abuse of drivers, or repeated no-shows.

• Taxi trips to or from Lynden Pindling International Airport are quoted at the published maximum zone fares set under the Road Traffic (Taxi-Cab) (New Providence Zone Fares) Regulations, plus published extras such as additional passengers, luggage and the Paradise Island bridge toll.
• Community, taxi and livery trips outside those zones are quoted on a base fee plus per-kilometre tariff shown before you confirm.
• Value Added Tax at the Bahamian rate is added to all rides, fees and charges.
• Payment may be by card or by an approved local method (bank transfer, Cash App, Sand Dollar or cash to the driver). Local payments must quote the reference given in the app.
• Charter bookings may require a deposit before the booking is confirmed.

Cancelling after a driver has been assigned may incur a cancellation fee plus VAT, shown in the app before you confirm the cancellation. Drivers may request cancellation with a reason; non-emergency driver cancellations require dispatcher approval. Emergency and safety-related cancellations are not charged.

Community Ride is a neighbourhood service for local passengers. Community drivers must hold a current Public Service Driver badge and comprehensive insurance. Community Ride may drop off at the airport, cruise port and resorts but may not accept pickups from those locations, which remain reserved for licensed taxi and livery operators.

Air, boat, jet ski and tour charters are sold only through operators approved and listed on the network. Availability, weather cancellations, safety rules and refund conditions for charters are set by the operator and shown at booking.

Package tracking reflects information supplied by couriers and freight partners and may lag actual movement. Freight, duty and delivery charges plus VAT are shown before dispatch. Delivery is confirmed with a photo or signature and a GPS timestamp. Prohibited, hazardous or illegal goods may not be shipped or carried.

Do not endanger, harass or discriminate against drivers, damage vehicles, or carry illegal items. Cleaning or damage costs may be charged to your account. We may remove users who break these rules.

Drivers and operators must keep a valid licence, badge, insurance and vehicle inspection current, follow Bahamian road traffic law and the published tariffs, and complete jobs accepted through the app. Documents are reviewed before approval and may be re-checked at any time.

The app uses your device location to set pickup points and to show live vehicle position during a trip or delivery, and sends push notifications about trip and package status. You may withdraw either permission in device settings; some features will then be limited.

We provide the booking platform. Transport is provided by independent licensed operators who carry their own insurance. To the extent permitted by Bahamian law, our liability for any claim connected with a booking is limited to the amount you paid for that booking. We are not liable for delays caused by weather, sea conditions, traffic, customs or events outside our control.

We may update these terms and will post the new date above; continued use is acceptance. You may close your account at any time. These terms are governed by the laws of The Commonwealth of The Bahamas.

GO BAHAMAS · WAG Rides 242, Nassau, The Bahamas — support@gobahamas.network.